ETH HR-Kurse

0.1 Welcome to the Lateral Leadership Program

0.2 How to use this course

0.3 How to maximize what you learn from the Lateral Leadership program

0.4 Lateral Leadership Walk-in Session for all your questions on Lateral Leadership

0.5 Applying your new knowledge to a practice case

0.6 Literature

1.1 Reasoning

1.2 How to prepare for good reasoning

1.3 Two reasoning techniques: Logic Chain and 4 Sentence Reasoning

1.4 Apply the Logic Chain and 4-Sentence Reasoning to your Case

1.5 Limitations of reasoning

1.6 Subjectivity - a question of perspective

1.7 You can only see what gets your attention

1.8 Dealing with emotions in a constructive way - Nonviolent Communication (NVC)

1.9 Additional articles on the topic

2.1 Natural authority / Charisma

2.2 Different sources of power / authority

2.3 Additional articles on the topic

3.1 The power of sympathy

3.2 Applying sympathy to your practice case

3.3 Additional articles on the topic

4.1 What is lobbying? And what is it not?

4.2 Design a stakeholdermap for your practice case

4.3 Networking

4.4 Be clear about your own role

4.5 Additional articles on the topic

5.1 Conflict and Negotiation - approaching the term

5.2 Solving your personal conflict / negotiation situation with the Harvard Model

5.3 Conflict Management Styles

5.4 The Harvard Model for Negotiation

5.5 Separating people from the problem

5.6 Win-Win: Focus on interests - not positions

5.7 Inventing options for mutual gains

5.8 Using objective criteria

5.9 Plan B / BATNA: Your Best Alternative To a Negotiated Agreement

5.10 Dealing with negotiation tricks

5.11 Apply your new negotiation knowledge on a practical case

5.12 Additional article on the topic